1. Liability : OIC Concept Limited (OIC) shall not be liable (whether or not caused by OIC’s negligence) for any direct, indirect, incidental, or consequential damages for loss of revenue, profit, goodwill, or opportunity suffered or incurred by you in respect of any product delivered or otherwise in connection with an order.

 

OIC shall not be liable for any loss, injury or damage (including any damages arising in contract, tort (including negligence) or otherwise) attributable directly or indirectly to any use of or inability to use the OIC Order website by any users including (but not limited to) (i) any inaccessibility or malfunctioning of the website; (ii) any errors, mistakes, or inaccuracies of contents of the website;(iii) any personal injury or property damage (including damage to computer or mobile device) of any nature whatsoever resulting from your access to and use of the website; (iv) any unauthorized access to or use of the website and/or any and all personal information stored therein; or (v) any bugs, viruses or the like which may be passed to your computer from the website.

In no event shall OIC be held liable for any delay or failure in its performance of the order/delivery requested in this website resulting directly or indirectly from acts of nature or causes beyond its reasonable control including, without limitation, internet failures, computer equipment failures, telecommunication equipment failures, electrical power failures, strikes, labour disputes, fires, war, riot, civil commotion, floods, storms, explosions, acts of God or delays or non-performance by third parties.

 

2. Order: OIC reserves the right to refuse an order from a potential customer, or to terminate any customer’s order, at any time for any reason whatsoever.

Any order you make for OIC’s product is an offer by you to purchase such product (subject to these Terms and Conditions) shown in OIC website (www.osocools.com , “website”), and acceptance of any order is at OIC’s sole discretion. An order is deemed to have been accepted by OIC only when you receive our email confirmation to this effect.

OIC will use its best effort to ensure that an accepted order is correctly and satisfactorily fulfilled, OIC reserves the right to decline to fulfil an accepted order in whole or in part if OIC is unable to supply some or all items of an order because of unavailability or any unforeseen change of the product, or for any uncontrollable conditions. In such cases, OIC will contact you. Should you have any difficulty in placing your order on-line, please email inquiry to hello@osocools.com .

Products on this website are available while stock lasts.

OIC reserves the right to decline to accept any order OIC may consider unreliable based on the user’s history.

 

3. Delivery: Product will be delivered to the address indicated by you at the time of making the order. Delivery will only be made to the address indicated by you and OIC will not be responsible for delivery to an incorrect or outdated address.

All delivery shall be subject to the terms and conditions of the courier and OIC will have no liability arising from any loss or damages of such delivery.

If any part of an order is found to be missing or incorrect, please email us immediately at hello@osocools.com .

 

4. No Warranty: OIC makes no representations or warranties of any kind whatsoever, express or implied, in connection with these Terms and Conditions, the website, the product and/or any services, including warranties of quality, fitness for a particular purpose. OIC does not warrant or guarantee the correctness, reliability, completeness or timeliness of any material or product sold. OIC does not represent or warrant that product description, colours or other contents are complete, correct or error-free.

 

5. Intellectual Property: You acknowledge and agree that all intellectual property and other proprietary rights including copyright and trademark and all technical, business and similar information (including logos, text, documents, data compilations, graphics, designs, icons, images, photographs, audio clips, sounds, music, and software, and any combination thereof and other materials relating to the product) available on the product created by OIC and/or (as applicable) our licensors shall be and shall remain OIC’s property (or the property of OIC’s licensors, as applicable). All such rights are reserved.

 

6. Data Policy: OIC respect personal data privacy.

Personal Information Collection Statement

OIC collects your personal data to provide our services to you and to improve customer experience. Please note that it is mandatory for you to provide personal data marked with asterisks. In the event that you do not provide such personal data, we may not be able to provide you with certain information, materials and/or your requested services.

Purposes of personal data collection and usage

We will use your personal data for one or more of the following purposes: -

• for processing your service requests (i.e. product purchase,  account registration  etc.) with us and provide you with the services;

• for facilitating communications between you and our staff;

• for notifying you of changes to our services;

• for responding to and following up on your enquiries;

• for conducting statistical analysis, research, surveys, quality assurance and review; and if you give your consent for direct marketing: -

• for communicating with you on events, services, promotions, and special offers of OIC; and

• for other purposes directly relating to any of the above.

We will collect and combine information you provide to us through various channels, such as online channels like websites / mobile applications, offline channels like physical application forms, or publicly available information about you. We use this information to help improve your experience and communicate with you about events and offerings that may be of interest.

Use of personal data

The personal data collected will be used only for purposes as stated above. We will never sell or rent your information with any other organization outside OIC. We will ask for your consent to share personal information with third parties (except for those already listed out in this Statement). We may transfer your personal information to our service providers such as IT contractors, cloud service providers, and confidential documents disposal service agents, etc. in order for them to perform services on our behalf. We do not allow our service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. We may transfer your personal data outside of Hong Kong for necessary handling, processing or storage.

Use of data in direct marketing

We intend to use your personal data in direct marketing, and we may not so use your personal data unless we have received your consent (which includes an indication of no objection to the intended use).

We may use your name, contact details (such as email address), preferences and interests and transaction data for providing you with information that is of interest on events, services, promotions, and special offers of OIC and ways to support OIC. Please indicate your consent or no objection for such use in the relevant online or offline forms at the time of collection of your information.

 

 

7. Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. The courts of Hong Kong shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these Terms and Conditions.

If for any reason a court finds any provision of these Terms and Conditions to be invalid, illegal or unenforceable, the remainder of these Terms and Conditions will continue and have full force and effect.

 

8. All Products are non-exchangeable, non-returnable and non-refundable.

 

9. In case of any disputes, OIC Concept Limited reserves the right of final decision.

 

10. For any enquiries, please email us at hello@osocools.com .